Creating a feeling of welcome . . . for customers and new bankers

On the latest episode of the ABA Banking Journal Podcast — presented by Nexcess — Texas banker Ryan Coaxum joins the show to discuss how he was welcomed into the banking community as an employee, and how he tries to bring that same feeling of welcome to the people he serves in his job as head of community development and external affairs at Moody Bank. <span data-descript-pasteboard= "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