Shiftward: How Small Shifts Create Sustainable Change

Shiftward: How Small Shifts Create Sustainable ChangeSummaryIn this episode of the Amplify Speakers podcast, host Chris Sund interviews Rich Bracken. He shares his journey from being a DJ to a keynote speaker, emphasizing the importance of emotional intelligence in leadership and organizational culture. Discover practical insights on change management, performance, and how investing in emotional skills can lead to a 22x ROI. Takeaways·       Rich Bracken's transition from DJ to speaker·       The role of emotional intelligence in leadership·       Change management and making change stick·       The impact of organizational culture on performance·       Practical tips for improving emotional skills·       The significance of psychological safety in teams·       Rich's book 'Shift Word' on adaptability and change·       The power of engaging and moving audiences Chapters00:00 Introduction to Rich Bracken01:12 From DJ to Keynote Speaker04:03 Creating Memorable Experiences07:36 Understanding Emotional Intelligence10:38 The Launch of 'Shift Word'14:50 Focus on the Feeling18:38 The Importance of Emotional Metrics21:37 Valuing Employees and Building Culture24:14 Investing in Emotional Intelligence for Success Quotes"Up to 58% of your performance is dictated by emotional intelligence.""Focus on the feeling, not just the numbers.""Invest in emotional intelligence for a 22x ROI." LinksRich Bracken’s Profile:https://amplifyspeakers.com/rich-bracken/ Rich Bracken’s Website:https://www.richbracken.com/ Rich Bracken’s LinkedIn:https://www.linkedin.com/in/rich-bracken Rich Bracken’s Book:https://www.richbracken.com/book