
In this episode of Beyond the Technique, Kati Whitledge challenges salon and spa owners to stop labeling people as "annoying" and start addressing the specific behaviors that disrupt team culture. She shares practical strategies for identifying common workplace triggers—like negativity, lateness, and poor accountability—and teaches leaders how to communicate directly, set clear boundaries, and elevate standards without criticism. This conversation will help you lead with emotional intelligence, turn tension into growth opportunities, and make confident decisions when behaviors don't align with your culture. WATCH ON YOUTUBE: https://youtu.be/0xs5RKyN_7w GET MY BOOK! From First Date to Forever; How to Market Like A Matchmaker: https://joinmya.com/from-first-date-to-forever-book POWERED BY: JOIN mya! <span style= "font-size: 11pt; font-family: Calibri,sans-serif; color: #467886; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: underline; -webkit-text-decoration-skip: none; text-decoration-skip-ink: none; vertical-align: baseline; whit
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695: How to Win Even When You're Losing

694: The Heart of Hospitality, A Salon Owner's Story of Success

693: DISC Personality Profiles Explained, with Kati Whitledge

692: Transform The World One Makeup Application At a Time
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