
Usually you have to choose between scaling and building an epic culture, but TFM Digital is the exception to this. They were named as one of the best places to work in Australia and landed on the AFR 100 two years in a row. Today I speak with Taylor Fielding about how he attracts a-players, the biggest mistakes he’s made scaling so quickly and how he’s built a business that allows him to travel more and more every single year (in fact it’s actually an intentional strategy!) We talk about the hire that nearly blew up the business, why they invest 46% of profits back into their team and the organisational chart you need to implement if you want to scale your own business. If you've ever hired someone and regretted it, tried to hand off leadership too fast, or told yourself you'll take a real break once things settle down, this one's for you. Key moments: 00:00: The biggest mistakes growing from 1-29 staff 03:58: Where to start if you want to invest in your team 7:52 Attracting, retaining and developing a-players 11:56: How to use your culture to attract the right hires and repel the wrong ones 14:16: The organisational chart every founder who wants to scale needs 17:39 How to use AI to maximise your teams out put (and what not to do) 23:10: The key to setting any senior hire up for success 37:31 Stepping back from the day to day operations AND scaling your business You can connect with Taylor on LinkedIn | Instagram: @taylorfielding | TikTok/Instagram: @tfmdigital Not sure how to start using AI in your business? Want to know what to delegate (and how)? Get your Founders AI Playbook to see exactly which parts of your workflow to automate, keep human, or cut entirely. Download your copy here. Find out more about building your off-shore team over at https://www.instagram.com/agentsync_/ and https://agentsync.com.au/ And see behind the scenes of the podcast over at https://www.instagram.com/built.to.lead.podcast/ And https://www.instagram.com/jesswhatman_agentsync/
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