Building the Costco of Home Services | Dan Hanrahan, Neighbor Serve

Today's show starts with a role reversal, as one of my longtime mentors and the founder of Neighbor Serve, Dan Hanrahan, asks me about Memory Bank, why I chose entrepreneurship, how Get Indiana grew through documenting adventures like the Indy 500 and learning as much as possible about Indiana, and where I hope the Get IN. Podcast and Get Indiana will be in 10 years. Hanrahan then explains Neighbor Serve, a membership-based home service club that vets contractors, prioritizes homeowners over ad platforms, and has a 92% renewal rate. Dan details using AI to improve efficiency without losing human service, expanding to Bloomington, and thoughts on Indy tech. The episode closes with Indiana favorites like Lake Monroe's Peninsula Trail and a Tom Petty Deer Creek concert memory. If you like this episode and want to hear more Get IN. episodes where I interview Hoosiers making a difference, visit getindiana.com/podcast. You are going to learn about: - Why Nate Spangle Chose to Become an Entrepreneur - What Neighbor Serve Does and Why It Works - The Expansion of Neighbor Serve to Other Communities Thank you to our partners: Jackson County St. Elmo and Harry & Izzy's Check out these great clips from the show: 00:00 Cold Open Lifeline 01:19 Guest Introduction: Dan Hanrahan, Neighbor Serve 02:46 Why Start A Business 03:59 Memory Bank Origin 05:33 Grandma Interview Lessons 08:13 Choosing Get IN 11:50 Content Model Vision 13:30 Quitting Day Job Math 22:04 Dreams In 10 Years 28:12 Neighbor Serve Explained 31:24 Contractor Story Garage Door 32:38 Garage Door Guy Story 33:28 Why Neighbor Serve Works 34:36 Contractor Club Community 35:27 From Concierge to Seed 37:12 AI Data Relationships Edge 39:30 Expanding Beyond Indy 42:07 Marketplace Chicken Egg 44:21 Contractor Wins And Saves 46:15 Indy Tech Scene Reflections 52:28 AI Tools Not Abuse 54:16 Indiana Favorites Rapidfire 01:03:54 Final Thanks And Wrap Get IN. is brought to you by our friends at Sweetwater. Whether you are looking to start a podcast or level up your current show you need to hit them up.