SHIFT BREAK! The Danger of Fast-Track Training

The temptation for fast-track people during training is a very common one. I would go so far as to say that, half of the reason we see the inconsistencies and quality of product and service issues we do today, comes from pushing people through training and putting them on bar when they are not equipped to succeed.  Today on Shift Break we will be talking about the danger of "fast-track" training, some of the reasons I believe are behind this practice, and how we can guard against it so we are actually training people well and setting up them, and our guests for success.  Related episodes:  SHIFT BREAK! The Urgent Need for Training in Today's Coffee Shop You Need to Prioritize In-House Training! 339 : What Good Barista Training Produces KEY HOLDER COACHING GROUPS APPLY TO THE 2026 KHCG COHORT! For cafe owners, the way you and your coffee shop grow is determined by how you are supported and nourished by community. The trouble is most owners are isolated, stressed, and are in desperate need of a type of community that is not just generally related to business but is made up entirely of other coffee shop owners who know exactly where you are coming from.  That is what Key Holder Coaching Groups are all about.  A small group of invested coffee shop owners who are dedicated to encouragement, accountability, insights, and helping each other grow.  Our groups are limited 6-7 experienced cafe owners and we meet 12 times over 6 months in our Zoom sessions where we focus on member led topics that are actually relevant to the real life of a cafe owner.  Each member received 2 hours of one-on-one coaching through this time and has access to our Circle community where they can keep the connection and conversation going between our calls.  I would love to talk with you about how this unique group can make a difference in your life.  Look below for a few testimonials of past members and click this link to apply for the Fall 2026 cohort!  APPLY TO THE 2026 KHCG COHORT!   Testimonials: My name is Susanna Winters and I am the owner and co -founder of Hilton Head Island Coffee Roasters. We're based out of Hilton Head, South Carolina. I've been part of Chris's key holder coaching group for I guess about five months now. And prior to that, I have participated in a few different business groups and business mentorship programs. And this coaching group has by far been the best and provided some of most value that we've received honestly in the two and a half years that we've been in business. And I think it's a combination of being paired with other business owners who are all at different places in their business. It really helps us take this big picture approach as well as get that really nitty gritty feedback, not only of what we need right now, but also what we might need a year from now. And the group that I was part of, it was honestly just so much fun and so much fun getting to know this group. Everyone provided so much value and they were honest and they were vulnerable and they were so transparent with their businesses and everyone really took that extra step to support each other, which is one of the reasons why I'm signing up to do it for another six months. But I absolutely recommend this coaching group. I think it's one the best things out there for new coffee shops, old coffee shops, anyone looking to elevate their business to the next level. -Susannah Winters/ Hilton Head Coffee Roasters      For us looking back, I think we were at a point of growth that we needed to take the steps to grow, but we were wearing ourselves out and burnout was starting to set it.  I feel if we didn't reach out for help with Chris we would have greatly struggled. Both during the coaching and as a result of the coaching.  Working with KTTS consulting has been monumental for us as individuals and as a business.  We were able to get insight and c