
Integrity isn't a talking point — it's a leadership practice. In this episode of Change Agents, NAR CEO Nykia Wright speaks with Bess Freedman, CEO of Brown Harris Stevens, about what it takes to lead responsibly in a changing real estate industry. Freedman shares her views on professionalism, fair housing, and why putting consumers first is essential to building long‑term trust. The conversation also explores the role of private listings, the importance of transparency, and how leaders can navigate industry disruption without losing sight of their values. Freedman offers thoughtful perspective on what agents and brokers need to focus on to maintain credibility and confidence in today's market. This episode is a candid discussion about leadership, ethics, and the principles that matter most when real estate is under scrutiny
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