From Legacy to Leadership: Building the Next Chapter of a 110-Year-Old Practice

Some practices are built from scratch; others are inherited. While both come with challenges, inheriting a practice brings a unique responsibility: preserving what made it successful while finding the courage to evolve it for the future. In this episode of Power Hour, Eugene sits down with Dr. Luke Small, a third-generation optometrist and Owner of Armstrong & Small Eye Care Centre, one of the oldest optometry practices in Canada, with a history spanning more than 110 years. Luke's grandfather helped shape the profession in its early days. His father expanded the practice into a standalone eye care center and embraced technology long before most practices considered it. Today, Luke is leading the next chapter, modernizing the business through medical eye care, advanced technology, a second location, and a culture-first approach to patient experience. This is a conversation about growth, leadership, and what happens when the doctor everyone wants to see must begin transforming into the CEO the practice needs.