
Benjamin Olivares was this week’s guest on Success Profiles Radio. His background in is luxury retail sales where trust, consistency, and client experience are essential. He currently leads Elite Merchant Solutions, helping businesses reduce processing costs and protect margins through compliant cash discount programs. We talked about what jiu-jitsu has taught him about business, his work in luxury retail sales, the differences he has seen working with high-income clients versus the masses, and what high-end clients expect. In addition, we discussed giving clients a memorable experience, how high achievers make decisions quickly, how elite salespeople operate at their peak, and how to navigate through difficult situations. Finally, we talked about what makes Elite Merchant Solutions different from other payment processing providers, how to know when it’s time to get a payment processing solution, building trust, and the value of being bilingual in business.
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