One-Star Tribunal: Pool Pros vs. People Who Shouldn’t Have Wi-Fi

Ask a question here A one-star review can damage a reputation built over decades. Rudy breaks down how pool pros can respond without turning a bad review into a public cage match: cool off, check the service records, own genuine mistakes, correct false claims with facts, and know when to stop replying. Then court is in session for the One-Star Tribunal. On the docket: a contractor blamed for a Category 5 hurricane, a complaint aimed at the wrong pool company, a review campaign over $139.99, a...