3 Metrics Tell the Health of Every Relationship

What makes a company culture, a family, or a relationship actually functional? In this episode, Joe shares three simple metrics he developed while working with CEOs that turn out to apply far beyond business.Joe and Brett walk through how to use them as both diagnostic and lever, exploring why trust is only built through hard conversations resolved well, and why "being nice" is often the enemy of genuine connection.Together, they explore:The three metrics: how quickly hard conversations get had, how quickly they become productive, and how empowered people feel to transform the situationWhy the same metrics apply to screaming CEOs and conflict-avoidant onesThe virtuous cycle (and downward spiral) between empowerment and the quality of hard conversationsWhy decentralization and decision-making paired with real responsibility are essential for empowermentWhy "being too nice" is a form of dysfunction that fails all three metricsHow these metrics shift for kidsWhy the hard conversation often costs less energy than avoiding it, once you've experienced itPractical ways to measure: pulse surveys, counting hard conversations brought to you, and checking whether people are excited to have themBlame and mental spin as reliable indicators that a hard conversation hasn't happened yetHelp us shape the podcast by answering the survey. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.