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The Business Fix: Daily Summaries Delivered
by Josh Troche and Chrissy Myers
Tune in to The Business Fix, the podcast where CEO vision meets on-the-ground operations. Join Chrissy Myers, HR expert and CEO, and Josh Troche, marketing and operations guru, as they tackle the challenges facing small and medium-sized businesses today. Each episode, Chrissy and Josh dissect a common business problem, offering diverse perspectives and actionable solutions. Whether you're in service industries or product development, with 10 or 150 employees, you'll gain valuable insights to improve your business. This isn't your typical dry business podcast. Chrissy and Josh bring a conversational, down-to-earth approach to the critical aspects of building a thriving business.
Latest Episodes
The most recent episodes — sign up to get AI-powered summaries of each one.
- Yesterday48 min
The Frontline Filter: Your Job Posting Dictates the Talent You Get
Send us Fan Mail Your hiring problem may not be the labor market, it might be your job posting. In this episode of The Business Fix, Chrissy and Josh tackle one of the most overlooked leadership tools in business: the job description. If you've ever complained that "no one wants to work anymore," this conversation might challenge that assumption. From cliché-filled postings that promise a "fast-paced environment" to unrealistic "rockstar ninja" wish lists, they break down why generic job ads ...
- 1 weeks ago51 min
Stop Assuming, Start Training: Why Employees Aren't Mind Readers
Send us Fan Mail How many times have you looked at an employee and thought, "They should know how to do this by now"? The truth is, most employee mistakes aren't caused by a lack of common sense, they're caused by a lack of intentional training. In this episode of The Business Fix, Chrissy and Josh dive into one of the biggest leadership mistakes business owners and managers make: assuming employees know what hasn't been clearly taught. Through real-life stories, practical examples, and a hea...
- 2 weeks ago43 min
Is It a Mistake or a Pattern? How Great Leaders Know the Difference
Send us Fan Mail When does an employee mistake become a pattern, and how can leaders tell the difference? In this episode of The Business Fix, Chrissy and Josh explore why business owners and managers often overreact to isolated mistakes while overlooking patterns that signal bigger problems. You’ll learn the Three C’s of better leadership decisions: Curiosity, Context, and Conclusion. Discover how negativity bias affects decision-making, why jumping to conclusions can damage psychological ...
- 3 weeks ago43 min
Emotions vs. Data: Are Your Leadership Decisions Hurting Your Business?
Send us Fan Mail What happens when empathy collides with accountability? In this episode of The Business Fix, Chrissy and Josh tackle one of the most challenging leadership debates every business owner and manager faces: Should decisions be driven by emotions or by data? From promotions and performance management to coaching and terminations, leaders often find themselves making decisions based on personal relationships, comfort, and feelings rather than objective evidence. The result? Incons...
- 4 weeks ago47 min
The Culture Audit: Are You Leading with Clarity or Just Being Nice?
Send us Fan Mail Most leaders don't realize they're doing it. They think they're being supportive, approachable, and understanding. But what if your desire to be the "nice leader" is actually creating confusion, inconsistency, gossip, and a lack of accountability across your team? In this episode of The Business Fix, Chrissy and Josh revisit one of their most popular topics, the Nice Leader Trap and take it a step further with a practical culture audit designed to help business owners and man...
- Jun 24, 202642 min
Stop Babysitting Your Team: Build Process, Not Superheroes
Send us Fan Mail What happens when your business depends on one exhausted “hero” to save the day every single time? In this episode of The Business Fix, Chrissy and Josh tackle one of the biggest hidden problems in small business leadership: hero culture. If your company only works when a specific employee or YOU constantly jump in to fix problems, your business may be running on dependency instead of systems. They break down why founders and managers get addicted to being the “fixer,” how le...
- Jun 17, 202646 min
The Sweaty 10-Minute Conversation Every Leader Needs to Master
Send us Fan Mail Most leaders don’t fail because they avoid hard work, they fail because they avoid hard conversations. In this episode of The Business Fix, Chrissy and Josh break down the “Sweaty Ten-Minute Conversation”, the short but uncomfortable discussion that can prevent massive culture problems, performance breakdowns, and legal headaches inside your business. From separating behavior from identity to avoiding the “nice leader” trap, this episode is a masterclass in leadership communi...
- Jun 10, 202647 min
Managing the Brilliant Jerk Without Letting Them Wreck Your Business
Send us Fan Mail Every business owner or manager has met this person: the high performer who delivers big results, closes the deal, writes the code, owns the relationship, or keeps the operation moving…but leaves emotional wreckage everywhere they go. In this episode of The Business Fix, Chrissy and Josh tackle one of the hardest leadership problems in small and mid-sized businesses: the brilliant jerk. You know the type. They hit the numbers, but they make people miserable. They protect thei...
About The Business Fix
Tune in to The Business Fix, the podcast where CEO vision meets on-the-ground operations. Join Chrissy Myers, HR expert and CEO, and Josh Troche, marketing and operations guru, as they tackle the challenges facing small and medium-sized businesses today. Each episode, Chrissy and Josh dissect a common business problem, offering diverse perspectives and actionable solutions. Whether you're in service industries or product development, with 10 or 150 employees, you'll gain valuable insights to improve your business. This isn't your typical dry business podcast. Chrissy and Josh bring a conversational, down-to-earth approach to the critical aspects of building a thriving business.
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