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The Crazy One: Daily Summaries Delivered
by Stephen Gates
The Crazy One is an award-winning podcast for creatives, leaders, and anyone who refuses to settle. Hosted by renowned designer and global design leader Stephen Gates, this show delivers unfiltered honesty, actionable insights, and hard-won wisdom to help you grow your creativity, lead with confidence, and build a meaningful career.With over two decades leading world-class design teams at companies like InVision, Citi, Starwood Hotels, WW, and McCann Erickson, Stephen has built brands and digital experiences for clients including Disney, American Airlines, W Hotels, Verizon, Acura, and more — work that’s earned over 150 international awards and has been featured by Apple in 10 keynotes, 4 commercials, and the Human Interface Guidelines.Now as the founder of CRZY, an independent strategy and design studio, he’s helping companies find bold new visions for their brands, experiences, and creative futures. Through The Crazy One, he shares everything he’s learned along the way — from integrating behavioral science with human-centered design to navigating imposter syndrome to building a career and creative life on your own terms.With over 100 episodes and a loyal global audience, The Crazy One has been named:• Webby Award Honoree for Best Technology Podcast• #1 Podcast by Inside Design, HOW Design Live, and Springboard• 5-star rated across every iTunes Store worldwideThis is more than a design podcast. It’s a wake-up call. A masterclass. A real-talk guide for finding your voice, owning your crazy, and changing the game.No BS. No buzzwords. Just real insights from someone who’s been there.
Latest Episodes
The most recent episodes — sign up to get AI-powered summaries of each one.
- 2 weeks ago26 min
Ep 146 AI: Premortems, Because A.I. Won't Wait for a Retrospective
The "ship it, fix it later" playbook was already broken. AI just made it catastrophic. Post-mortems assume you have time to observe, adjust, and course correct. AI has collapsed those timelines — and the damage isn't waiting for a retrospective. In this episode, Stephen argues that pre-mortems aren't a luxury anymore. They're the only way responsible teams survive the pace and scale of AI-assisted work. He walks through six questions every team needs to answer before any project where AI touc...
- 3 weeks ago17 min
Ep 145 Creativity: Stop Asking AI to Agree With You
You've turned the most powerful thinking tool in history into a yes-machine — and it's making your ideas weaker without you even realizing it. This episode is about a fundamental shift in how you use AI. Not a new tool, not a better prompt library — a completely different posture. Most people learned to use AI the same way they use Google: ask for an output, take the answer, move on. That habit is quietly eroding your thinking. AI is trained to be helpful, which means it's trained to agree. I...
- May 6, 202622 min
Ep 144 AI: Your Company Decided Your Value Before AI Existed
AI didn't build the case to replace you. It just gave companies the tool to finally act on a decision they'd already made. In this episode, Stephen Gates gets brutally honest about what's actually happening underneath the wave of creative layoffs — and why asking "is AI going to take my job?" is already the wrong question. Using a framework he's shared with teams and mentors for over fifteen years, Stephen maps out the four quadrants that determine your real value inside any organization: hum...
- Apr 29, 202623 min
Ep 143 AI: AI Isn't a Tool Problem. It's a Culture Problem.
Four years into running CRZY, Stephen has watched AI go from an interesting experiment to an organizational crisis that almost nobody is naming correctly. The problem isn't which model you're using. It's not your stack, your workflow, or whether you've got the right prompts. The problem is culture — and most leaders are treating it like a hardware upgrade. In this episode, Stephen breaks down the most urgent shifts he's seeing inside teams and companies right now: why being "output drunk" is ...
- Apr 15, 202620 min
Ep 142 AI: The hidden cost of plausible, almost-right work
AI and cheap tools have given everyone the ability to produce work that looks professional, sounds credible, and feels like the real thing. The problem? It isn't. In this episode, Stephen introduces the term Plausible Noise — the growing layer of almost-right work that's quietly eroding quality standards, collapsing accountability, and making it harder than ever to defend the value of real expertise. He breaks down how it's breaking organizations, why experts are partly to blame, and what you...
- Jun 18, 202514 min
Ep 141 Design: A bigger strategy behind Apple’s Liquid Glass?
Stephen finally breaks the seal on AI — not with a prompt tutorial or workflow breakdown (he’s got a YouTube video for that), but with a deeper dive into the real conversation: how AI is shaking the creative industry to its core. From WWDC buzz to Liquid Glass backlash, this one’s not about UI drama — it’s about system strategy. Stephen unpacks Apple’s latest moves through a deeper lens: unified design, AI readiness, and what it really takes to build future-proof experiences. Because this mom...
- May 7, 202557 min
Ep 140 Keynote: 'Bet on Yourself" BeMore Festival 2025
In this episode of The Crazy One, Stephen Gates shares the lessons learned from his journey of leaving corporate America to start his own agency. With over 20 years of experience across industries, Stephen dives deep into the tough decisions that led him to bet on himself. He talks about embracing the fear of failure, navigating imposter syndrome, and overcoming the challenges of creative work in a corporate culture that doesn’t always value it. Whether you’re considering going out on your ow...
- Apr 26, 202517 min
Ep 139 Career: The Hard Truth About Creativity’s Role in Business Today (and Yesterday)
This one’s part wake-up call, part battle cry. After too many sleepless nights and too many same-old conversations, Stephen Gates climbs up on the soapbox to call out the hard truth: if you’re shocked by the state of the design industry right now, you haven’t been paying attention. From AI disruption to undervalued creativity to toxic corporate cultures, this episode breaks down the brutal reality creatives are living in—and why we need to stop hoping for change and start building it ourselve...
About The Crazy One
The Crazy One is an award-winning podcast for creatives, leaders, and anyone who refuses to settle. Hosted by renowned designer and global design leader Stephen Gates, this show delivers unfiltered honesty, actionable insights, and hard-won wisdom to help you grow your creativity, lead with confidence, and build a meaningful career.With over two decades leading world-class design teams at companies like InVision, Citi, Starwood Hotels, WW, and McCann Erickson, Stephen has built brands and digital experiences for clients including Disney, American Airlines, W Hotels, Verizon, Acura, and more — work that’s earned over 150 international awards and has been featured by Apple in 10 keynotes, 4 commercials, and the Human Interface Guidelines.Now as the founder of CRZY, an independent strategy and design studio, he’s helping companies find bold new visions for their brands, experiences, and creative futures. Through The Crazy One, he shares everything he’s learned along the way — from integrating behavioral science with human-centered design to navigating imposter syndrome to building a career and creative life on your own terms.With over 100 episodes and a loyal global audience, The Crazy One has been named:• Webby Award Honoree for Best Technology Podcast• #1 Podcast by Inside Design, HOW Design Live, and Springboard• 5-star rated across every iTunes Store worldwideThis is more than a design podcast. It’s a wake-up call. A masterclass. A real-talk guide for finding your voice, owning your crazy, and changing the game.No BS. No buzzwords. Just real insights from someone who’s been there.
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