What Would You Do? Real-Life Scenarios Every Decorator & Tradesperson Faces

From dealing with customers who want to watch you work, colour-matching between different brands and damaged dust sheets, to awkward cancellations, cash payments, van damage, negotiating discounts and accidentally sending a message about a customer to the customer themselves...Joel Bardall and Todd Von Joel discuss what they would do in each situation, drawing on their own experiences and debating where they would draw the line.