Winning with AI

The agentic travel agent with Glenn Fogel, CEO of Booking Holdings Inc.

July 28, 2026·23 min
Episode Description from the Publisher

Would you trust an agentic AI travel agent to book your next vacation – the travel journey, the hotel, even the activities? That future might be coming, but it’s more complicated than you might think. Glenn Fogel joins the podcast today to talk about the AI transformation of the travel industry. He is the CEO of Booking Holdings Inc., the parent company of Booking.com, Priceline, Agoda, OpenTable and KAYAK.Glenn shares with Sarah and Andrew how Booking Holdings is using AI to bring a new level of customer care and personalization to their travel journeys.Join the Conversation: To learn more about the Winning with AI podcast check out (https://www.bain.com/insights/topics/winning-with-ai-podcast/) or hit the link for additional AI Insights (https://www.bain.com/insights/topics/ai/)Bain & Company LinkedIn | / bain-and-company  Bain & Company X | https://x.com/BainandCompany

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