Inside Marriott CEO Anthony Capuano’s Strategy to Win Customers—and Keep Them
Marriott’s CEO speaks with the WSJ Leadership Institute’s Alan Murray about the company’s strategy around direct booking, loyalty programs, and opening thousands of new hotels. And how Marriott's approach to AI reveals how much technology can—and can’t—do. Recorded on June 24, 2026. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
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