Around with Randall

Episode 300: Communication and Outreach By Generational Need

October 6, 2026·26 min
Episode Description from the Publisher

Donor communication is not a one-size-fits-all. Each generation brings distinct expectations about trust, impact, access, and ease. Let’s explore how nonprofits can use generational tendencies as a starting point and still pay attention to individual preferences and relationships. The real challenge is to stop communicating in the way that is easiest and begin meeting supporters where they are. That shift can turn routine outreach into a more meaningful and lasting connection.

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