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by Dan Ryan
Hi, I'm Dan Ryan - entrepreneur, connector, and host of Defining Hospitality.
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What if the biggest advantage in hospitality design isn't having more options, but fewer, better ones?
"Hospitality is thinking about what people need, what people want, before they even know they need it."
"This isn't really about you. This is about this moment and what the space can provide and what the guest is looking for."
"A good event isn't that someone cried, so it was a good event. It's that people become a little bit more of themselves."
"You can teach someone the skills to operate a system, how to make a bed, how to make a dish. But you cannot teach someone to have empathy, to connect with people, or just be happy."
"It's not just design, it's basically problem solving."
"If we can't answer what is this here for or why are we doing this, well now you're just a Pinterest board."
"It wasn't about, hey, we have these great finishes on the walls. It was about what does it feel like to be in that place."
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Hi, I'm Dan Ryan - entrepreneur, connector, and host of Defining Hospitality.
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