#160 AI Customer Research: Why Designers Should Learn Claude Code with Caitlin Sullivan
AI in customer research isn't just about speed—it enables more complete, consistent, and well-documented insights by augmenting human expertise, not replacing it. The key is grounding AI workflows in structured human knowledge and decision-making frameworks.
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Caitlin Sulli
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Caitlin Sullivan
interview on Future of UX | Your Design, Tech and User Experience Podcast | AI Design
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