
What if loan officers could explore their options without anyone knowing?Ellen Duncan, Founder & CEO of mLOOP and former CMO of AnnieMac Home Mortgage, joins Fobby on this week's episode of Laugh, Lend & Eat — and the conversation goes places we didn't plan.Ellen built mLOOP after sitting in a Discovery Day and realizing something was deeply broken about how recruiting works in this industry. LOs spending their most valuable resource — time — answering basic questionnaires that should've been covered long before they walked in the room. She left that meeting and told the COO: "This industry needs the NCAA transfer portal."What she built is being called the Tinder of mortgage recruiting. Anonymous profiles. Data-driven matches. LOs stay invisible until they choose to connect.But this episode isn't just about a platform.Ellen lost her husband Paul suddenly four years ago — when she was in her mid-thirties, married ten years, two daughters, thought she knew what the next fifty years looked like. She opens up about how grief cracked her open, why she sees that as a gift, and how losing Paul gave her a different relationship with risk.One of the most honest conversations we've had on this show.🔗 Find mLOOP at mloop.co📲 Follow Ellen: @ellenduncanofficial📲 Follow mLOOP: @mloopHQCHAPTER MARKERS00:00 — Intro & Welcome01:30 — Justin's out, Ellen's in — how this episode started differently03:00 — Ellen's background: Coca-Cola, Southwest, AnnieMac05:00 — Why she put "Mom" in her LinkedIn headline06:30 — What surprised her about mortgage coming from big brands08:30 — The LO marketing problem: they don't know what they don't know11:00 — The flyer factory and what modern marketing actually looks like13:00 — "Life can be beautiful and hard. Both can be true."14:00 — Paul's sudden passing and how it changed everything16:30 — Freedom, travel, and saying yes — Tanzania with her daughters17:30 — Building mLOOP with her daughters watching19:00 — Happy mom, happy baby — why she did it for herself first20:30 — Grief doesn't end. And that's okay.21:00 — Trauma, creativity, and the Leonard Cohen line about cracks and light23:00 — "Would I be doing this if Paul was here?"23:30 — Hello recruiting — what did she see that was broken?24:30 — The AnnieMac Discovery Day that sparked everything25:20 — "This industry needs the NCAA transfer portal"25:30 — Why people call mLOOP the Tinder of mortgage recruiting28:00 — How mLOOP actually works — the LO side30:00 — How mLOOP works — the lender side33:00 — Recruiters need to become agents35:00 — Fobby's experience being recruited and why timing matters38:00 — The human role technology can't replace39:00 — Where to find mLOOP40:00 — Close
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