How to Turn AI Into Real Business Value | Liat Ben-Zur

Liat Ben-Zur, author of The Bias Advantage, joins Ryan Alford for a direct conversation about why artificial intelligence is exposing fragile leadership, broken workflows and unclear accountability. Drawing on her experience leading technology transformations at Microsoft, Philips and Qualcomm, Liat explains why most unsuccessful AI initiatives are organizational failures rather than technology failures. Together, Ryan and Liat examine the difference between adopting AI and creating measurable business value. Liat outlines how leaders can begin with valuable problems, redesign workflows, establish clear ownership, build guardrails and stop experiments that fail to produce results. The conversation also explores why judgment, ethical clarity, adaptability and the ability to recognize missing context will define effective leadership in an AI-driven world. TOPICS COVERED Why AI initiatives fail to generate business value The organizational problems technology cannot solve Measuring outcomes instead of AI usage Creating accountability across every business function Redesigning workflows around artificial intelligence Knowing when to stop an AI experiment Why judgment is becoming the new leadership advantage How AI exposes outdated talent and decision-making models The risks of incomplete or biased training data Why leaders must remain accountable for machine-generated decisions Unconventional leadership in the AI era The ideas and frameworks inside The Bias Advantage CONNECT WITH LIAT BEN-ZUR Website: https://liatbenzur.com/ The Bias Advantage: https://liatbenzur.com/thebiasadvantage/ LinkedIn: https://www.linkedin.com/in/lbenzur CONNECT WITH RYAN ALFORD AND RIGHT ABOUT NOW Right About Now: https://www.ryanisright.com/ Apple Podcasts: https://podcasts.apple.com/us/podcast/right-about-now-legendary-business-advice/id1346054199 Spotify: https://open.spotify.com/show/0gy9HkTiwpAAgu1DFyIW9h YouTube: https://www.youtube.com/@RightAboutNowwithRyanAlford Ryan Alford: https://www.ryanalford.com/ Instagram: https://www.instagram.com/ryanalford/