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by Chris Comeaux
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- Today37 min
Part Two | Dr. Joan Teno Exposes the Hidden Problems with Hospice Ratings and Quality Scores
Can consumers really trust hospice quality ratings? In Part Two of this powerful TCNtalks / Anatomy of Leadership conversation, Chris Comeaux and Cordt Kassner continue their discussion with nationally recognized hospice researcher and policy expert Dr. Joan Teno. Building on Part One, Dr. Teno explores how patients and families can make better-informed hospice decisions, why current quality reporting systems often fall short, and how artificial intelligence could transform the future of ho...
- 2 days ago29 min
Dr. Joan Teno Exposes the Hidden Problems with Hospice Ratings and Quality Scores | Part One
Are hospice quality ratings really measuring what matters most? In this powerful episode of TCNtalks / Anatomy of Leadership, Chris Comeaux and Cordt Kassner sit down with nationally recognized hospice researcher Dr. Joan Teno to uncover the hidden problems behind hospice ratings, quality scores, and public reporting systems. Drawing on more than 30 years of experience shaping hospice and palliative care policy, Dr. Teno explains why many publicly reported quality measures may fail to captu...
- 1 weeks ago23 min
Part Two - The Secret to Great Leadership - From a Chick-fil-A Executive
Most leadership advice sounds inspiring until you have to practice it with real pressure, real people, and real consequences. Our host, Chris Comeaux sits down with Mark Miller, former Vice President of High Performance Leadership at Chick-fil-A and bestselling co-author of The Secret and Lead Every Day, to get brutally practical about servant leadership, ego, and why the best leaders stop asking “How do I get more from my team?” and start asking “How do I help my team win?” They talk ...
- 1 weeks ago30 min
The Secret to Great Leadership - From a Chick-fil-A Executive | Part One
What does it take to build a leadership culture that scales across generations, industries, and millions of customer interactions? In this powerful conversation, Chris Comeaux sits down with Mark Miller — former Vice President of High Performance Leadership at Chick-fil-A and bestselling author of The Secret — to explore the principles behind extraordinary leadership. From his humble beginnings as an hourly team member to helping shape Chick-fil-A’s leadership development strategy, Mar...
- 2 weeks ago33 min
Part Two - The Future of Hospice: How HOPE Will Transform Reimbursement & Care
Hospice has always been about people, but the future of hospice will increasingly be shaped by data—and that shift is both exciting and unsettling. In Part Two of The Future of Hospice: How HOPE Will Transform Reimbursement & Care, Raianne Melton and Andrea Hale unpack how the HOPE tool could redefine hospice reimbursement, value-based care, and quality measurement across CMS, Medicare Advantage, and health systems. The conversation explores where hospice measurement may be head...
- 2 weeks ago32 min
The Future of Hospice: How HOPE Will Transform Reimbursement & Care | Part One
The future of hospice care is changing—and the HOPE assessment tool may redefine how providers deliver care, document outcomes, and receive reimbursement. Healthcare is entering a new era where quality outcomes, patient data, and accountability are driving the future of care delivery. In this episode, we’re joined by Andrea Hale, CEO of Valley Hospice, and Raianne Melton, Director of Clinical Services of Professional Services for Axxess, whose expertise and frontline perspective help un...
- 3 weeks ago26 min
Part Two | CMS Leader Explains Hospice Fraud, Medicare Risks, and the Future of Healthcare
In Part Two of this powerful TCNtalks / Anatomy of Leadership conversation, Kim Brandt, Chief Operating Officer and Deputy Administrator at CMS joins Chris Comeaux to discuss hospice fraud, Medicare risk, AI-driven fraud detection, and the future of healthcare policy. Kim provides a rare behind-the-scenes look at how CMS is fighting organized healthcare fraud, protecting Medicare beneficiaries, and preparing hospice providers for a more data-driven future. The conversation explores les...
- 3 weeks ago27 min
CMS Leader Explains Hospice Fraud, Medicare Risks, and the Future of Healthcare | Part One
In this compelling first installment, CMS Chief Operating Officer and Deputy Administrator Kim Brandt joins Chris Comeaux for a candid conversation about the growing hospice fraud crisis, the financial future of Medicare, and the urgent transformation happening across American healthcare. Drawing from her leadership role at CMS and firsthand experiences with hospice care in her own family, Brandt shares why hospice remains a critical pillar of compassionate care — while also exposing ...
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