334 "Daddy, is that man sad?"

A four-year-old boy looked at me on an airport train and asked his dad, "Daddy, is that man sad?" I wasn't. But apparently, that's what I was communicating. And that's the point: You can't NOT communicate. In this episode, I share that airport wake-up call and what it teaches us about sales conversations. Your facial expression, posture, energy, attitude, and even what you're doing while you talk can affect what people hear in your voice and how they react to you. You'll get 11 simple, practical ways to become more aware of what you're projecting, sound more engaged and confident, and create a better experience for the people you speak with. Because your prospect doesn't hear your intentions. They hear you. To access the masterclass mentioned in the episode, go to http://SmartCallingTraining.com/speaking