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The Home Service Expert Podcast: Daily Summaries Delivered
by Tommy Mello: $200 Million Founder|Forbes, Inc., Entrepreneur Columnist
The Home Service Expert podcast is the No. 1 podcast for ambitious home service entrepreneurs, whether they are in plumbing, HVAC or another niche. In this show, Tommy Mello, a $200M business founder, will talk with the best entrepreneurs and experts in the home service industry and beyond, to share insights that have made them successful: from the newest marketing tools to the best scaling strategies. Previous podcast guests include Terry Nicholson (former national trainer of NYSE-listed home services company), Craig Smith (President of HomeAdvisor, a home services marketplace valued at $2B+), Cameron Herold (former COO of three $100M+ companies), etc.
Latest Episodes
The most recent episodes — sign up to get AI-powered summaries of each one.
- 2 days agointerview1h 2m5-min read
Charlie Munger Mailed This Author One Share And It Became $735,000
The core of ethical influence lies not in manipulation, but in presenting value in a way that aligns with the customer’s self-interest and sense of togetherness. True persuasion comes from authenticity, empathy, and small, strategic shifts in language that foster connection and trust.
- 4 days agoconversational1h 8m5-min read
The Guy Behind Tommy Mello's Emails Only Sends 4 A Month For A Reason | Zac Garside
Email marketing is the most underutilized, high-ROI channel for home service businesses, yet most contractors fail to leverage it due to poor strategy, inconsistent execution, and boring content. Zac Garside of Send It Email Marketing reveals how applying e-commerce-level creativity, personalization, and data-driven frameworks can transform customer lists into predictable revenue.
- 1 weeks agoroundtable1h 4m5-min read
The Best CSR, Dispatcher And Tech In The Company Was The Problem | Jim Leslie & Al Levi
Despite high revenue in the home service industry, most contractors are struggling with profitability due to poor operational fundamentals, reactive hiring, bloated marketing costs, and misaligned leadership. The core solution lies not in chasing technology or revenue, but in mastering the seven foundational powers of business: planning, operations, staffing, sales, coaching, marketing, and finance—especially by building systems, culture, and leadership depth. Profit, not vanity-driven revenue, must be the true measure of success, and sustainable growth requires proactive capacity planning, disciplined financial management, and a relentless focus on people and culture.
- 1 weeks agointerview1h 8m8-min read
How a Home Service Owner's Cheapest Hire Is Now His Biggest Revenue Line
Virtual assistants (VAs), especially when trained as data activators, can drive significant ROI for home service businesses by handling lead generation, appointment setting, and market-specific outreach — but success hinges on proper onboarding, trust, and treating VAs as strategic extensions of the business, not just task-doers.
- 2 weeks agointerview1h 24m6-min read
The First KPI Every Home Service Owner Should Track (Not Revenue) |
Derek Cornish built Top Home Improvements from the ground up by focusing on sales systems, culture, and pricing discipline rather than chasing revenue at all costs. The company’s transformation came not from more leads or lower prices, but from implementing KPIs, SOPs, and a high-performance sales culture that prioritized conversion over volume.
- 2 weeks ago1h 11m
You Hit $5M, Then $10M. Why It Never Feels Like Enough (& What Actually Does)
🚀 FREEDOM 2026 Get your Tickets Today! https://freedomevent.com Tommy Mello does $410 million a year and admits he is still chasing the next thing. Tal Ben-Shahar taught the most popular course in Harvard's history, built the world's first master's and PhD in happiness studies, and won Israel's national squash title at 16 only to feel nothing three hours later. Together they break down the arrival fallacy that runs every entrepreneur, why happier companies post better margins, the SPIRE model, minimum viable interventions you can do in 60 seconds, why New Year's resolutions die by January 17, the phone-in-a-box rule, the accountability buddy that raises follow-through by 200 percent, the good enough life, and what it means to give yourself permission to be human. Connect with Tal ⟶ https://talben-shahar.com -- 🕐 TIMESTAMPS 🕐 -- 00:00 - Introduction 01:27 - The unhappiness that started 30 years of research 03:23 - National champion at 16, satisfied for three hours 05:40 - What is the arrival fallacy? 06:30 - Unhappy versus depressed and quiet desperation 08:11 - Enough is never enough and the $3 billion regret 09:38 - Two schools of thought and turning goal theory on its head 13:43 - SPIRE: the five elements of wellbeing 17:20 - Minimum viable interventions 18:34 - Five things you can do in the next 60 seconds 22:31 - Vision boards and the environment that primes you 25:04 - The six-week challenge and why resolutions die on January 17 26:51 - Keystone habits and islands of sanity 28:16 - Would you sleep next to a bottle of whiskey? 30:45 - Habits belong on the calendar 31:39 - The age of distraction and being bored with dignity 35:43 - Zero startup cost and the 200 percent accountability buddy 37:54 - Commitment bracelets and the letter N 42:53 - Stress is fine, recovery is what's missing 43:51 - Does happiness lead to success or the other way around? 45:01 - Six Fs, balance and fitting 48 hours into 24 48:59 - Wearables, step counts and building happiness into a blue collar culture 52:49 - Speed round: the biggest misconception high achievers have 53:46 - Live every day as if it's your first 57:27 - Rate it 1 to 10: cold plunge, sauna, sleep and reading 1:00:39 - Permission to be human 1:02:02 - Learn to fail or fail to learn 1:03:47 - Advice for your 20s and the 90-minute sprint 1:05:34 - $10 million and the Happiness Studies Academy 1:06:35 - Five books, one for each SPIRE element 1:08:19 - How to reach Tal and his closing message 🚀 FREEDOM 2026 Get your Tickets Today! https://freedomevent.com Check Out My Social Media: Tiktok ⟶ https://www.tiktok.com/@officialtommymello Instagram ⟶ https://www.instagram.com/officialtommymello/ Facebook ⟶ https://www.facebook.com/thomasmello/
- 3 weeks agoconversational1h 2m5-min read
The One Thing Nobody Can Take From Your Home Service Business | Jason Feifer
Jason Feifer, Editor-in-Chief of Entrepreneur Magazine, shares his journey from a frustrated small-town reporter to a thought leader in entrepreneurship, emphasizing the power of being 'singular' over 'interchangeable,' the importance of owning ideas, and the mindset shifts required to thrive in constant change. He reflects on frameworks for adaptability, the dangers of overcommitting, and how saying 'yes' to growth while protecting time is key to a fulfilling career.
- 3 weeks agointerview1h 8m7-min read
The Man Who Took Tesla From $2B To $20B Shares The Exact Formula | Jon McNeill
Jon McNeill shares a five-step innovation framework called 'The Algorithm'—question every requirement, delete every possible step, simplify and optimize, accelerate cycle time, and automate last—that he used at Tesla to drive quantum growth, not just incremental change. The key to breakthroughs is intentional simplification, relentless execution, and building teams of curious, action-oriented people with proven impact.
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About The Home Service Expert Podcast
The Home Service Expert podcast is the No. 1 podcast for ambitious home service entrepreneurs, whether they are in plumbing, HVAC or another niche. In this show, Tommy Mello, a $200M business founder, will talk with the best entrepreneurs and experts in the home service industry and beyond, to share insights that have made them successful: from the newest marketing tools to the best scaling strategies. Previous podcast guests include Terry Nicholson (former national trainer of NYSE-listed home services company), Craig Smith (President of HomeAdvisor, a home services marketplace valued at $2B+), Cameron Herold (former COO of three $100M+ companies), etc.
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Frequently Asked Questions
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The Home Service Expert Podcast publishes every few days. Our AI generates a summary within hours of each new episode.
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The Home Service Expert Podcast covers topics including Business, Management. Our AI identifies the specific themes in each episode and highlights what matters most to you.
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