The Home Service Expert Podcast

The First KPI Every Home Service Owner Should Track (Not Revenue) |

September 17, 2026·1h 24m·6-min readinterviewbusiness
Podzilla Summary (6 min)
TLDR
Derek Cornish built Top Home Improvements from the ground up by focusing on sales systems, culture, and pricing discipline rather than chasing revenue at all costs. The company’s transformation came not from more leads or lower prices, but from implementing KPIs, SOPs, and a high-performa

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Guest

D

Derek Cornish

interview on The Home Service Expert Podcast

Mentions

Books, people, and resources mentioned in this episode.

People

Derek CornishLakota TiddTommmy MelloBrian GottliebRobert Cialdini

Books

Predictable SuccessThe One Thingby Gary Keller

Companies

Top Home Improvements

Topics

Business ModelsEntrepreneurshipLeadershipManagementSalesScalingSmall BusinessStartups

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