
The shoppers who start researching Christmas earliest are also the ones who spend the most — and most retailers are invisible during exactly that window.Hi, I'm retail strategist and founder of Resilient Retail Club, Catherine Erdly.If you think July is far too early to be thinking about Christmas, this episode will change your mind. I sat down with Hannah Bartlett — founder of Jolly Festive and The Christmas Insider — to unpack why the shoppers who start researching Christmas earliest are also the ones who go on to spend the most, and why that completely changes how you should be building towards your peak season.Here's the trap most independent retailers fall into: they treat the research window and the purchase window as the same job. Right now, around 60% of shoppers are quietly building their Christmas shortlists — and holding off on actually buying until November. If you only show up when people are ready to pay, you've already missed the moment that decides where their money goes. That window is your opportunity, not your problem — but only if you know how to be in it.Hannah has distilled her forecasting into six emotional needs and four distinct aesthetic directions for Christmas 2026. In this episode she shares the framework for choosing the one that's right for YOUR business — not just whatever the big retailers are doing. Press play and you'll walk away knowing how to show up in your customers' research phase, how to plan your stock and marketing around emotional connection rather than discounting, and how to set yourself up for your most profitable fourth quarter yet.Chapters00:00 — Why the earliest Christmas shoppers spend the most03:33 — The six emotional needs shaping Christmas 202608:02 — The four aesthetic directions to plan around13:44 — How to choose your direction and bring it to lifeLinks & resourcesConnect with me on LinkedIn: linkedin.com/in/catherineerdlyMore from Resilient Retail Club — podcast page: resilientretailclub.com/podcastHannah Bartlett — The Christmas Insider: thechristmasinsider.comDiscover independent brands to stock on Faire: faire.comPlan a profitable Q4 with Stock Doctor: stockdoctor.netMentioned in this episode:This podcast uses chapters
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