
Send us Fan Mail Cyrus Shepard, founder of Zyppy, joins Greg Sterling and Mike Blumenthal for Part 2 of the Near Memo brand-building series — this time on the technical side: how Google and AI systems actually model a brand, and what a local business can do about it. To Google, a brand isn't a feeling. It's an entity — an entry in a database, connected to your website, your Business Profile, and you. Cyrus walks through what strengthens those connections, why branded search volume is still t...
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The 3-Step Trust Equation: How to Build a Local Brand That Customers (& AI) Trust

Ep. 264: Web Authenticity & The Agentic Future of the SMB Website with Raj Singh

Beyond the Star Rating: Extracting Strategic Content Insights from Customer Feedback

Ep. 262: Regulating the Digital Wild West: Inside the FTC’s Battle Against Review Fraud and AI Deception with Michael Atleson
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