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The Bridgecast with Scott Kinka: Daily Summaries Delivered
by Bridgepointe Technologies
The role of IT leaders has never been more critical or more complex. The Bridgecast is where enterprise tech decision-makers come to make sense of it all and to connect the dots between technology, strategy, and business success. Hosted by veteran technologist and Bridgepointe Chief Strategy Officer Scott Kinka, each episode features candid conversations with top CIOs, CTOs, Innovators, Authors and Analysts. Together, they explore how to simplify technology decisions, drive measurable outcomes, and build stronger alignment between IT and the C-suite. True to its name, The Bridgecast is your link between innovation and execution, technology and leadership, IT and enterprise growth. Whether you're navigating hybrid work, cloud modernization, cybersecurity, or digital transformation, this show delivers the real-world stories and insights you need to lead with confidence.
Latest Episodes
The most recent episodes — sign up to get AI-powered summaries of each one.
- 2 days ago42 min
From Zoom Boom to AI Boom: What's Next for Customer Experience
In this live episode of The Bridgecast from Channel Partners in Las Vegas, host Scott Kinka sits down with Zoom's Sean Fair, Head of Americas CX Sales and Go-to-Market, and Shana Hafterson, Head of Americas CX Channel. Together they explore Zoom's dramatic evolution from a video meeting platform into a multi-billion-dollar enterprise customer experience powerhouse. From agentic AI and workflow automation to real-time audio-to-audio translation, this conversation cuts through the noise to show how modern IT leaders can drive business growth through smarter contact center tech. To find out how Bridgepointe Technologies helps businesses make IT decisions faster with world-class engineering support and ongoing guidance, head to https://bridgepointetechnologies.com/
- 2 weeks ago42 min
Beyond Compliance: Building a Framework for Trustworthy AI
In this episode of The Bridgecast, host Scott Kinka sits down with Reggie Townsend, Vice President of AI Ethics, Governance, and Social Impact at SAS — a data and AI company celebrating 50 years in business. Reggie brings a rare commercial perspective to one of tech's most debated topics: how organizations can build and deploy AI that drives real business outcomes without sacrificing trust, fairness, or accountability. From his roots advising the White House's National AI Advisory Committee to developing SAS's four-pillar governance framework, Reggie makes the case that ethics isn't a constraint — it's a competitive advantage. Essential listening for business leaders, CIOs, and anyone navigating AI governance right now. To find out how Bridgepointe Technologies helps businesses make IT decisions faster with world-class engineering support and ongoing guidance, head to https://bridgepointetechnologies.com/
- May 5, 202633 min
Connectivity, Data, and People: The New IT Ecosystem
In this live episode of The Bridgecast, host Scott Kinka sits down with Danny Benedetti and Jim Ortbals of Lumen Technologies to discuss the "cloudification" of the network. They explore how Lumen has transformed its legacy into a dynamic backbone for the AI economy and why the human element remains the most critical part of digital transformation. This conversation is essential for IT leaders navigating distributed ecosystems and the rapid pace of technological change. To find out how Bridgepointe Technologies helps businesses make IT decisions faster with world-class engineering support and ongoing guidance, head to https://bridgepointetechnologies.com/
- Apr 21, 202635 min
From Plumbing to AI: The Evolution of Managed Services
In this episode of The Bridgecast, host Scott Kinka sits down with Frank Scanga, Executive Vice Chairman at XTIUM, to discuss why 70% of AI projects are currently failing. Frank shares his journey from founding ATSG in 1994 to leading a global organization that manages nearly a million users. They explore the resurgence of managed services, the transition to "full-stack" IT support, and how XTIUM is positioning itself as the "MSP of AI." To find out how Bridgepointe Technologies helps businesses make IT decisions faster with world-class engineering support and ongoing guidance, head to https://bridgepointetechnologies.com/
- Apr 8, 202641 min
Beyond the Hype: Building Ethical AI for Business
In this episode of The Bridgecast, host Scott Kinka sits down with Dr. Eva-Marie Muller-Stuler, founder and chief AI officer at the Hummingbird Group, to discuss the transition from the "Wild West" of early data science to the modern era of responsible AI. With over 25 years of experience leading AI initiatives at IBM and EY and advising global bodies like the UN and UNESCO, Dr. Eva-Marie reveals why the biggest mistake enterprises make is treated AI as a technology project rather than a business strategy. This conversation explores the critical importance of data quality, the reality of algorithmic bias, and why keeping humans in the loop is essential for long-term success. To find out how Bridgepointe Technologies helps businesses make IT decisions faster with world-class engineering support and ongoing guidance, head to https://bridgepointetechnologies.com/
- Mar 24, 202638 min
Innovation Lessons from Nike and Amex
In this episode of The Bridgecast, host Scott Kinka sits down with Elaine Barsoom — Venture Partner at Silicon Foundry and former Global Head of Tech Innovation, Partnerships, and Strategy at Nike — to explore what purposeful AI adoption actually looks like inside complex, global enterprises. Elaine challenges the all-too-common "AI mandate" problem head-on, urging leaders to start with the right questions: What problem are we trying to solve, and can AI actually help? Drawing on her experience at Nike and American Express, she shares battle-tested frameworks for AI governance, cross-functional rollout, and building champion programs that drive sustainable adoption from the bottom up — not just the top down. From Lowe's Milo to Wingstop's Smart Kitchen, this conversation is packed with real-world proof that the most effective AI strategies are designed around humans first, tools second. Essential listening for CIOs, IT leaders, and anyone trying to navigate the gap between AI hype and measurable business impact. To find out how Bridgepointe Technologies helps businesses make IT decisions faster with world-class engineering support and ongoing guidance, head to https://bridgepointetechnologies.com/
- Mar 10, 202638 min
The CIO’s Guide to AI Governance and Risk
In this episode of The Bridgecast, host Scott Kinka sits down with Paul Lekas, Executive Vice President of Global Public Policy at the SIIA, to demystify the complex world of AI regulation. As states move faster than the federal government to regulate technology, Paul provides a roadmap for how businesses can stay ahead of shifting laws without stifling innovation. From data mapping to navigating "high-risk" AI use cases, this conversation is a must-listen for any IT leader trying to operationalize policy into strategy. To find out how Bridgepointe Technologies helps businesses make IT decisions faster with world-class engineering support and ongoing guidance, head to https://bridgepointetechnologies.com/
- Feb 24, 202638 min
Zero Trust, Zero Passwords: Mobile Mentor's Blueprint for Hybrid Work Security
In this episode of The Bridgecast, host Scott Kinka sits down with Denis O'Shea, Founder and CEO of Mobile Mentor, to tackle one of enterprise IT's most urgent and most overlooked mandates: going passwordless. Denis brings a rare perspective forged across Nokia's global expansion, 20 years scaling Mobile Mentor to Microsoft's Global Partner of the Year, and a hands-on mission to help over one million people become more secure and productive. From the hidden danger of unmanaged executive MacBooks to the ROI of biometric sign-in at 38,000-clinician healthcare systems, this conversation delivers a frank, actionable blueprint for IT leaders ready to move from fear-mode security to a best-of-platform future. Essential listening for CIOs, security architects, and anyone responsible for keeping hybrid workforces safe. To find out how Bridgepointe Technologies helps businesses make IT decisions faster with world-class engineering support and ongoing guidance, head to https://bridgepointetechnologies.com/
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About The Bridgecast with Scott Kinka
The role of IT leaders has never been more critical or more complex. The Bridgecast is where enterprise tech decision-makers come to make sense of it all and to connect the dots between technology, strategy, and business success. Hosted by veteran technologist and Bridgepointe Chief Strategy Officer Scott Kinka, each episode features candid conversations with top CIOs, CTOs, Innovators, Authors and Analysts. Together, they explore how to simplify technology decisions, drive measurable outcomes, and build stronger alignment between IT and the C-suite. True to its name, The Bridgecast is your link between innovation and execution, technology and leadership, IT and enterprise growth. Whether you're navigating hybrid work, cloud modernization, cybersecurity, or digital transformation, this show delivers the real-world stories and insights you need to lead with confidence.
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